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  1. #1
    Junior Member
    Member #
    133541
    Join Date
    Aug 2012
    Location
    Adelaide, South Australia
    Posts
    3
    Device
    Generic 7" Android from DealExtreme.com

    [SOLVED] "Not in Range" error for all wifi networks

    Hi Folks

    Im hoping someone can offer me some advice as Im now running out of ideas.

    I purchased a 7" android tablet from DealExtreme.com and it works perfectly except for connecting to wifi networks (with the exception of getting it to work, somehow, twice (more later)).
    The tablet is 7" Capacitive Android 4.0 Tablet w/ WiFi / Camera / G-Sensor / External 3G - Red + White (8GB) - Free Shipping - DealExtreme - great price but zero support or information that I can find about it on the web
    From what I can determine its a DFP7006-A10 MID tablet computer with Build number DFP7006_0.2.2-r167_20120615
    When I turn it on, it will see the wifi networks and then attempt to connect to them but gives an error "not in range" and then refuses to connect to them again (even when it is 6ft away from the router).
    If I choose to "Forget (delete)" the link and then choose Scan it will not find any wifi networks. I then have to power-cycle the tablet to get it to find the wifi network again.
    I have tried 3 different home wifi networks but have the same result, hence Im thinking its something up with the tablet.

    Having said that I have gotten it to connect twice (by some sort of fluke that I cant replicate, although I think it reconnected to my home network AFTER I tried to connect it to another home network - yes, very strange!) - it just connected and I was able to download a stack of games. But then I turned it off, turned it on and it came up with the same error "not in range" grrr!

    I have tried changing the configuration of my router and the tablet to a whole lot of suggestions I found on the web, including
    Changed Language from English US to English Australia = didnt work
    Changed Channel on router from 11 to auto = didnít work
    Changed Channel to 1 = didnít work
    Changed to channel 2 = didnt work
    Tried changing 3g mobile networks off Ė didnít work
    Tried changing 54g mode to 802.11g only And changed 54g protection to off Ė didnít work
    Changed sleep mode to = never Ė didnít work
    Change security on router to WEP Ė didnít work
    Change security to none on router - didnt work
    Ran Backup and reset - didnt work

    The only thing I havent tried is doing a hard-reset on it (which I dont know how to do as the instructions that came with it are very brief)

    Ive spent about 7 hrs straight trying to resolve this problem but havent made any clear headway.

    Can someone please offer any suggestions!

    Any assistance would be greatly appreciated!!!

    Cheers
    Mike
    Adelaide, South Australia
    Last edited by leeshor; 08-08-2012 at 08:24 AM.

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  3. #2
    Junior Member
    Member #
    133541
    Join Date
    Aug 2012
    Location
    Adelaide, South Australia
    Posts
    3
    Device
    Generic 7" Android from DealExtreme.com
    *bump*

    Now it can see the wifi networks, and can instantly note changes to my home router configurations (when I change it between WEP, WAP, 802.1, etc), and even through I retype the password and even add the network manually it still wont connect.
    When I press the Connect option it does absolutely nothing.....

    Any suggestions would be appreciated please!
    Cheers
    Mike

  4. #3
    Junior Member
    Member #
    133541
    Join Date
    Aug 2012
    Location
    Adelaide, South Australia
    Posts
    3
    Device
    Generic 7" Android from DealExtreme.com
    RESOLVED!
    Having confirmed the tablet could connect to public wireless networks, I set about going through the configuraiton of my wifi router setup at home.
    After more Google searching I saw an article that mentioned making sure the MAC address filtering is off / disabled
    I checked mine, and I must have set the MAC address, then removed it, however the check box was still on "Allow" (which was blocking connection - even though there were no MAC addresses listed). As soon as I changed it to "Disable" it worked.
    Hope this can be of use to someone in the future as this forum is a great resource.
    Cheers
    Mike

  5. #4
    Junior Member
    Member #
    134591
    Join Date
    Aug 2012
    Location
    NW TN
    Posts
    4
    Device
    10" super pad
    thanks for posting this.

    I'm having problems with my new 10" super pad tablet, and my wifi at home as well.

    I may contact my telco provider to walk me through the modem settings. i don't have a router in house.


 

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