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  1. #1
    Junior Member Achievements:
    250 Experience Points 100 Experience Points 3 months registered 31 days registered 7 days registered

    Member #
    16511
    Join Date
    Feb 2011
    Location
    Fort Worth Texas
    Posts
    1
    Device
    Samsung Galaxy Tablet

    Is there any customer support for the tablet?

    I am about to throw this tablet out the window. I have spent hours over the last three days trying to resolve an issue. Everytime I call in they either disconnect me, transfer me to someone who has no idea how to use a tablet or, if I am somewhat lucky, I'll get through to level three who say they'll call me back. WORSE customer service ever - a total waste of my time.

    I have bought two movies and two tv shows. One movie loaded (took 2 hours - is this normal) and the other three items don't load. The grey bar appears but nothing happens - no error message, just no action. The last level three guy, Peter, said he would have to get with media hub to see if the three items are corrupted - why sale something that is corrupted? How do I get media hub customer service? I feel like it's one big blow off. I am very disappointed in the product. It doesn't sync with netflix or hulu and the media hub obviously doesn't work.

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  3. #2
    Super Moderator
    Points: 70,539, Level: 100
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    Member #
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    Join Date
    Jun 2010
    Location
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    what tablet are you talking about?

  4. #3
    Junior Member
    Member #
    93030
    Join Date
    Feb 2012
    Location
    Blaine, Washington
    Posts
    2
    Device
    Android Tablet 2.3
    I can not connect to the internet with my tablet, the message keeps saying that connecting and then goes to disconnect, what is going on? Is there a customer service phone number?

  5. #4
    Administrator
    Points: 98,977, Level: 100
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    Veteran 50,000 Experience Points 25,000 Experience Points Recommendation First Class Recommendation Second Class

    Member #
    23311
    Join Date
    Mar 2011
    Location
    Chicago, IL
    Posts
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    Level
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    Device
    NOOK Tablet Stock NOOKcolor Rooted & ManualNooted Google Nexus 7 (2013) 32GB
    @ Lea & Zoe No one is going to be able to help without knowing what tablet you're talking about.
    If it's important to you, you'll find a
    way. If not, you'll find an excuse.
    If you're too busy for friends,
    You're too busy.
    Attention lurkers! Join the forum,
    and enter Spider into the referrer
    field of the application.The $0.00
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    People will forget what you said.
    People will forget what you did.
    But, people will never forget
    how you made them feel.


 

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