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Thread: Q88B Chinese Tablet, Issues with Google Play Store

  1. #1
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    Q88B Chinese Tablet, Issues with Google Play Store

    Model # J-Q88B
    Android Version: 4.0.4
    Baseband version: 1.5
    Kernel version: 3.0.8+

    Found it on e-bay and bought for my daughter for christmas. I didn't do enough research before buying I guess but I am having issues with the Google Play store, getting the error - Error retrieving information from server. [RPC:S-5:AEC-0]. I have cleared the cache for the play store in settings to no avail and have installed an account that currently works on my cell phone and that won't work either. I contacted the reseller and they sent me some image files and a flash program but the image file didn't work with the program (go figure). I emailed them yesterday and they sent me a youtube link through their dropbox account but their dropbox account got closed. Is there any way that I can fix this? It is stock right now and I don't know how/if I should root it (if it needs it).

    Any help is appreciated.
    Thanks

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  3. #2
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    hello
    i have bought the same tablet from Amazon (J-Q88B) - and i have same problem - did you get a solution yet ?

    thanks

  4. #3
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    Welcome to the site. Hope you can get this resolved.

  5. #4
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    Re: Q88B Chinese Tablet, Issues with Google Play Store

    Quote Originally Posted by Crippled_Rhino View Post
    Model # J-Q88B
    Android Version: 4.0.4
    Baseband version: 1.5
    Kernel version: 3.0.8+

    Found it on e-bay and bought for my daughter for christmas. I didn't do enough research before buying I guess but I am having issues with the Google Play store, getting the error - Error retrieving information from server. [RPC:S-5:AEC-0]. I have cleared the cache for the play store in settings to no avail and have installed an account that currently works on my cell phone and that won't work either. I contacted the reseller and they sent me some image files and a flash program but the image file didn't work with the program (go figure). I emailed them yesterday and they sent me a youtube link through their dropbox account but their dropbox account got closed. Is there any way that I can fix this? It is stock right now and I don't know how/if I should root it (if it needs it).

    Any help is appreciated.
    Thanks
    What you need is to get root and remove the build in gapps and install custom gapps for the tablet. Unfortunately I don't have the same tablet as yours so I don't know how to replace your gapps. Hope I bump this thread so anyone who can make the custom gapps can make for you.

    sent from my Ainol Novo7 Elf II using Tapatalk 2

  6. #5
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    You should be able to do this by accessing the Play Store through a Google search, instead of using the Chinese App on your Tablet. Probably not an idea to Root a new Christmas present!

  7. #6
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    I had same problem with the one we got our son for Christmas. My husband did a factory restore, then it said google play had an update...now it works.

  8. #7
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  9. #8
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    Device
    chinese J-Q88B 7" tablet Allwinner A13 cpu 1/1.5ghz mem 512ddr3 int storage 4gb gpu mali-400
    goto manage apps/all/google services framework/force stop then clear data, do not delete then do the same for google play store.
    reboot tablet create new play store account or use existing.
    works on any tablet or device with same problem

    hope it helped and happy new year
    kackrad thanked this.

  10. #9
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    7" black android 4.0.4 j-q88b, visual land prestige 10"
    Thank you so much! I have been fighting with this since Christmas also!

  11. #10
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    Guys, I got a response from google play as follows and Part A worked for us!! ENJOY - these are great little machines for the money!

    Part A
    >
    > 1. Try using a new account as it may be a problem with Google Play account
    > 2. Go into SETTINGS
    > 3 Then select Apps (select the 'ALL' tab)
    > 4.Select 'Google Framework Services' and Clear Data (please only clear data;
    > *Do not delete Google Services Framework completely*)
    > 5. Select Google Play and Clear data there too ( the same process as above)
    > 5.Reset your tablet by switching on and off
    >
    >
    > Try resetting your home router just to be on the safe side
    >
    > Part B
    >
    > * If location error e.g. App not available in your country.
    > 1.Go into SETTINGS
    > 2.Location services - Check box for "Google's Location service


 
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