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  1. #1
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    Oct 2010

    How about removing personal data when you return a unit?

    I'm going to have to return the Gentouch78 because the battery is not charging. I'm concerned about what personal data might be in the units memory. How do you remove that?

    Many thanks,


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  3. #2
    50,000 Experience Points 25,000 Experience Points 10,000 Experience Points 5,000 Experience Points 1,000 Experience Points

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    Aug 2010
    109 times
    COBY KYROS 7015 | 7015A
    Account.db you can delete but you need to know how to get to it. But the Factory Reset will blow it out also.
    PowerCode 1000 DCX
    Coby Kyros 7012, 7015, 7015a, 7016, 7022, 7042, 7125, 7126, 7127, 8125, 8126, 8127, 9742, 1042, 1125, 1126 (Gingerbread, Ice Cream Sandwich, Jelly Bean)
    Skytex Skypad Alpha, Gemini (Ice Cream Sandwich)
    Visual Land Connect, Prestige Ice Cream Sandwich)

    45x Tablets Owned/Tested/Configured/Tweaked/GUI: Running OS: 1.6, 2.0, 2.1, 2.2, 2.3, 3.0, 4.0, 4.1 | Since 2010

  4. #3
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    Edina, MN USA
    556 times
    HTC Thunderbolt, ViewSonic GTab, Huawei S7, Gentouch 78
    I actually had the same issue with mine, worked only when plugged in so i sent it back for warranty repair, now just waiting for it to come back. Tipstr is correct on how to erase your info, but of the two methods factory reset is the easier one of the two.

    Also, in case you were using an microSD card, don't forget to take it out!

    Good luck.
    Peter B. - email: | Twitter: pbbrauer | Google+: pbbrauer | gTalk:
    Current Devices, ROMs:
    (Active) VZW Samsung Galaxy Nexus- Rooted, Android ICS 4.0.2 | ASUS Transformer Prime TF201- Rooted, Unlocked, Virtuous Prime- v1 ROM
    (Retired) Viewsonic gTab - Rooted, Flashback 10.3 (Honeycomb) | Huawei S7 - Rooted, Froyo Fusion R2 | (Other) Nook Color (2 of these) | Gentouch 7/8 - Rooted, Lincrackers Pirate 3

    Remember to "Thank" people that help you out! |Click here for general Questions?

  5. #4
    Junior Member Achievements:
    100 Experience Points 31 days registered 7 days registered

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    Jun 2011
    Gentouch 78 v.1
    Factory Reset doesn't erase the old settings from the previous owner of mine... I think I might have to blow out everything there and reinstall from the get-go.
    Help on how?

  6. #5
    Senior Member
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    Veteran 1,000 Experience Points 500 Experience Points 250 Experience Points 1 year registered

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    Sep 2010
    7 times
    smsng g tab 3 8 inch
    factory reset will if all the augen updates are installed,otherwise it wont.



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