New Android user HELP Needed

[elpolarys]

Hello guys,

I’m new to this forum and android interface, and I need you help.
I purchase a Gentouch 78, and after I performed a full factory reset,
I ‘m experiencing some unusual behaviour.


1.) After factory reseat I lost all existing programs including all file management ( file explorer apps)
How do I install a file explorer app or something to be able to browse the device and install new apps?
2.) The device won’t turn OFF, I have to hold the power button, and I Only have
the option to TURN OFF totally.


I appreciate your help regarding these issues.
Thank you!

[Sponsors]

[tipstir]

Well to get that to work you need take a paper clip and press into the reset hole again. The unit will reboot. With the power cord plugin
You also need to download Patch #1 found here
How did you loose existing applications?

[cpg716]

2.) The device won’t turn OFF, I have to hold the power button, and I Only have
the option to TURN OFF totally.
]

,
Do you mean the screen wont turn off? Causing holding down the power button will only TURN OFF the device. Or did you just mean your SCREEN wont go off. Go into SETTINGS, SOUND AND DISPLAY, and check your SCREEN TIMEOUT settings. Although mine goes off with a quick touch of the POWER button also.

CPG

[elpolarys]

Thank you for your reply,

I'm not sure how I will be abble to install that patch, I tried and I was not succesful.
I'm using Win7 ( is that a problem?).

I will give it a try again

Thank you for you reply and I will keep you updated and I will be back with more questions.

[elpolarys]

cpg716,
Thank you for your reply.

What I want to explain is the fact that usualy when I Short press the Power Buton the screen will turn OFF, and the device is going in some sort of "stand by", until I will pres the Power Button again and the device wil be resuming.
Now When I press the Power Button Nothing Happens, , the Screen Time Out setting is set up at 30 sec. but the screen never turns OFF.

I'm keep presing the Power Button but the device will stay ON>

If I Press and Hold the power Button, then I got the "Tablet PC options" of Silent Mode or Power OFF...

I hope I was clear,


Thank you for any advice again.

[reggie3]

Windows 7 won't cause a problem with installing the patch. I have Win7 and was able to install it by following the directions included with the update.

[elpolarys]

Guy's

Since I'm a newbee in this....

What is "El Telco Loco" ?
is at the top of dropping menu at the top...at my device...

I purcase the device from K mart and I think it's an returned Item....that 's the reason that I performed an Factory Reset and now I got in so many issues...


Thank you for your response.

Best Regards

[tipstir]

,
Do you mean the screen wont turn off? Causing holding down the power button will only TURN OFF the device. Or did you just mean your SCREEN wont go off. Go into SETTINGS, SOUND AND DISPLAY, and check your SCREEN TIMEOUT settings. Although mine goes off with a quick touch of the POWER button also.

CPG

Yes you do both hold the power button in and press the reset pin hole button at the same time until you see the screen reboot.

[tipstir]

Windows 7 won't cause a problem with installing the patch. I have Win7 and was able to install it by following the directions included with the update.

Are you using Windows 7 32-bit? Since 64-bit version of 7 didn't work with the patch update.

[tipstir]

Guy's

Since I'm a newbee in this....

What is "El Telco Loco" ?
is at the top of dropping menu at the top...at my device...

I purcase the device from K mart and I think it's an returned Item....that 's the reason that I performed an Factory Reset and now I got in so many issues...


Thank you for your response.

Best Regards

Wasn't your box sealed with shipping tape is circler type. Was yours open? That El Telco Loco I have that too. Means The Telco Crazy