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  1. #1
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    Brilliant pad 7026c 7" multi touch internet tablet pc android 4.0

    New, Not Happy, About to Return It

    I just bought tablet today and wanted to give it to my kids. I started it up after charging and attempted to connect to wi-fi it found my name and I put in my password and it started searching for ip address but it never connected even though I had the tablet right beside the router. It said avoid poor internet connection poor service then it said out of range when i am sitting right beside it. There is no customer service number for help or website and I am about return it because it is not worth the headache.

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  3. #2
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    Welcome to the site. Hope you get a tablet that works fine although I doubt I would make a special trip to return it today!

  4. #3
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    Hi sweetthing, welcome to the forum. Glad you decided to join us here at Android Tablets. Before returning that tablet, I'd suggest you try one thing. Unplug/turn off your router for about 30 seconds and then turn it back on to reset it. That has solved the problem for many people. If it doesn't work, return the tablet.
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  5. #4
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    Quote Originally Posted by sweetthing View Post
    I just bought tablet today and wanted to give it to my kids. I started it up after charging and attempted to connect to wi-fi it found my name and I put in my password and it started searching for ip address but it never connected even though I had the tablet right beside the router. It said avoid poor internet connection poor service then it said out of range when i am sitting right beside it. There is no customer service number for help or website and I am about return it because it is not worth the headache.
    When it says out of range, it means the IP address not the distance between modem/router and the tablet.

    Just do a power cycle of your modem/router. That is power off, count to 90, and then power on. Wait for the modem/router to be fully ready before you attempt again. Make sure your tablet is off and not in standby when you power cycle the modem.
    ICONIA A500

    Galaxy Note 10.1

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    Now where is That Simlish Dictionary!

  6. #5
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    Hello and welcome to the forum!


 

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