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Thread: Power Port

  1. #1
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    Power Port

    One of the only concerns I've had about the VTAB has been the micro USB power port. Before I purchased it at Sam's, their demo wouldn't work because the power port went bad. Now, mine is very loose and the cable has to be jammed up for the unit to charge. I've tried several different cables that work with other Micro-usb ports on my Kindle and phone - they all are loose, so I think the problem is internal. Any one else have this problem? What did you do about it? Thanks in advance!

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    I have heard of others concerned based on demo units but not sure how many have had the actual problem. Mine has been fine so far (almost 3 months of use)

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    We have not had that problem so far. Only 5 weeks of experience.

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    Yes, I had a problem and had to return my first unit to Costco. I purchased a replacement and also bought a right angle micro USB cable to avoid future problems.
    rprr, gjhuff and SilverPony2001 thanked this.

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    it happened to me a couple weeks back and the vtab refused to charge. I could not discern any notable damage other than it wouldn't charge anymore. I was relatively rough with it (only because I have a droid incredible and many other devices that use this charging method) but it only lasted about 2 weeks. I will say I wasn't negligent, I just treated it like my other devices that are over 2 years old and have no signs of damage and this happened.

    I did take my issue to vizio and they issued a replacement unit, but I'm being very careful with it's replacement currently and I actually won't use it if it's charging now because it's quite loose (also seems to depend on the micro-usb cable used, my incredible's charging cable fits very loosely, the cable the vtab came with is quite a snug fit however).
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    Quote Originally Posted by gphoton View Post
    Yes, I had a problem and had to return my first unit to Costco. I purchased a replacement and also bought a right angle micro USB cable to avoid future problems.
    That sounds like a good idea. I think any sort of vertical force is hard on flat type sockets and the way the cable sticks out puts too much leverage on the socket. All you need is some moron to lean on the cable with their thumb and you could be SOL. In fact, I think I'll order the one foot cable and use a USB extension cable to connect it, so I minimize the number of cycles on the socket. I figure I can leave the cable plugged in most of the time and clip it out of the way. I've have USB and HDMI sockets that have died on me.

    Amazon.com: StarTech.com UUSBHAUB1RA 1 Feet Micro USB Cable - A to Right Angle Micro B: Electronics
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    The right angle cable is a good idea gphoton and thanks for the link to one Joel.
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    Good news! Vizio is going to replace my tablet as well. And, I'm going to get one of those right-angle cables!

  10. #9
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    I think having the power port on the bottom is such a bad place, you are just asking for trouble. My kids will always want to use it when it's plugged in. My friend at Sam's Club said a lot are being returned because of this.

    I thought a right angle plug was a great idea, and ordered some for the 3 vtabs my family has. I went through the above link, and bought 4 of the six foot versions. I was very disappointed, because none of the four could maintain the connection. They would blink on and off at the slightest movement, even when standing still. They matched up very well physically.

    I am going to look for another company...has anyone found one that works?

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    The USB port is surface mounted and will break loose with vertical force. Best to not use in portrait mode while charging or plug in. Wish they had a power jack instead.


 
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