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Thread: zepad - WiFi Connection Problem

  1. #1
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    zepad - WiFi Connection Problem

    i have a new zepad no manual cannot connect wi fi can i get some help

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    hello Artjohn1, welcome to the forum and congratulations on your new tablet. I'm moving your thread to the Zenithink Tablets section to see if someone there can help you out. Good Luck!
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    I also have this problem and did as described above but still no connection.
    Thank You

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    Can you find any wifi networks at all or just cannot connect to your own network?
    byefamily thanked this.

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    I can't seem to connect to our network,husband thinks I should default and start over? I'v always been good a seting up new computes and such, but this tablet is a new one for me. Thanks

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    Try going to settings wireless click on youre network that shows up. Then click on forget. Then turn wifi off. Then turn wifi on then goto ur network click on ur network. If ur network is pass protected put in ur password and u should be able to get wifi now. I had wifi problems alot until i instaled smaxtors custom rom. Now all is good. Love this rom alot of bs apps are deleted from this rom so tablet is much faster n more stable

    Sent from my zt180 using Android Tablet Forum

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    Someone posted just yesterday saying all his problems connecting went away when he "unhid" his SSID. If you're hiding yours, change the router settings and see what happens. Worth a try?
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    Your router probably has some sort of protection for your network - try adding the MAC address of your tablet in the routers whitelist.

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    It comes up with wifi name, as instructed below, went in and said forget,now it say disabled and wifi is scannng.., has said that for about an hour now. just not sure what to do now, to get it to connect. Would defaulting the tablet and starting over help?

  11. #10
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    Before you do anything to your Tablet lets first verify you're operating the software properly.

    At your home screen:
    Click the "Menu" button and choose "Settings"
    Click on the "Wireless & Network" tab
    Put a tick in the "Wi-Fi" box to enable your WiFi radio

    After the radio is on it should start performing an action.
    Here are the typical things it can and will say.

    "Turning on..."
    "Scanning..."
    "Connecting..."
    "Obtaining address from ******"
    "Connected to *******"

    If you see the words "Turning on" appear and then disappear but a check still in the "Wi-Fi" box then your radio is on.

    Next click on "Wi-Fi Settings"
    In this menu your tablet should have already performed a scan to see what available networks can be seen. You should see these networks under the "Wi-Fi networks" area at the bottom of your screen.
    If you don't see your network (or any other networks) then click on the "Menu" button again and choose the "Scan" button.

    After it is done scanning you may or may not see your network, the key here is that if you don't see your network but can and do see other networks then your radio is functioning properly. If that area is still blank you need to go someplace you know has Wifi (even if you are not going to connect to it) to verify that your wifi radio can pick up a signal.

    If you are able to see other networks but not your own you have 2 options to solve this. One is you go to your router and turn the "SSID" broadcast option back on. I don't recommend this; what I recommend is that you go to another computer that is currently connected to your network and write down that networks name/SSID (BE EXACT!!). If it has capitals make sure you have capitals..etc etc

    With your new information you can now "Add" that network (create a connection profile for the tablet to use). To do this you are going to go down to "Add Wi-Fi Network) at the very bottom of your screen. Once you click on that you are going to see a field that says "SSID" this is where you are going to put in the name you wrote down previously from another device. Make sure you enter it exactly as you wrote it down. If you have security you will need to stop here until you get that information. So lets assume you don't have security for the next step. Click on "Save" and you will be back at your last screen.

    This time however you should see the name of your network you just created with the words "Remembered" underneath it. Now if you created it or if it found it by itself go to the next step.

    If you are seeing your network click on it and pay attention to the details it provides.
    Signal Strength
    Security
    Mac Address

    If the signal strength is "poor" it can lead to connection problems
    If the Security is set to anything other then "open" then you will need to provide your tablet with the correct passkey to connect to your network
    Mac Address isn't too important if you don't have the Mac Address of your router memorized or written down (most people don't)

    So lets say the connection strength is "Excellent" and the "Security" is set to "Open"

    Click on "Connect"

    Now once you click on that look back up on top to "Wi-Fi" box that has a tick next to it. Underneath the words "Wi-Fi" it will start giving you messages about its connection status.
    You should see:
    "Connecting to *****."
    "Obtaining address from *****" (Where ***** is your network/routers broadcast name)

    If it doesn't get past "Connecting to" it has NOTHING to do with a Mac filter, this means your router is not allowing it to associate with it. This would mean something is wrong with either your router (doubtful), tablet or you have a form of security setup.

    If it says "Obtaining address from *****" but doesn't move past this section it means YOU DO have a Mac Filter setup and it wont let you connect.

    If you have a Mac Filter setup on your router then whats happening is your router has a list of devices that it knows it can allow to connect to it. Every wifi device has a serial number of sorts associated with it, they are unique from the manufacturer and from device to device. In order to get your tablet to obtain an IP address from your router and thereby allow you to "connect" to it, you will have to input that Mac address into your router.

    I can give you further instructions on how to this later if need be.

    Those are the basic steps to connecting to your network, if you are still having failures please let me know what exactly is happening and I can help you from there.

    Just a heads up, I'd probably be asking you to first "reboot your router" (simply unplugging it and plugging it back in) or logging into your router using the administrators name and password (you hopefully changed these from the defaults) and finally telling you how to find your Mac Address of your tablet and if needed finding the passkey needed to connect to your network.

    I really hope this helps get you in the right direction,

    Dregun
    Last edited by Dregun; 03-02-2012 at 10:54 PM.
    byefamily thanked this.


 
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