7 Day Money-Back Guarantee!

Discussion in 'DidoBuy.com' started by didobuy, Oct 22, 2012.

  1. didobuy

    didobuy Member

    Joined:
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    Location:
    Slough, UK
    Tablet / Device:
    Momo 11
    All of our tablets come with a 7 Day trial period designed so you can find any non-warranty issues with your tablet that make it incompatible with you.

    In Brief, some examples of problems could be:

    • A scratched screen
    • Apps that don't work
    • Poor battery life
    • Slow performance
    • Generally unhappy with the tablet.

    Full details of the policy can be found here, including the rest of our returns policy: Returns

    When buying a Chinese branded Android Tablet you never really know if its any good or not until you use it for a couple of days; if you're unhappy, just send it back and we'll send you're money back or exchange it for another tablet.

    Its rare, but it happens and we understand.


    Also, full details of our 1 year warranty can be found here: Warranty
     
  2. Nigelb

    Nigelb Member

    Joined:
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    Location:
    scotland
    Tablet / Device:
    momo7 and pipo m1
    It would appear that Didobuy does not practise what it preaches:

    The site clearly states to contact them for any problem - but they do not respond to emails or answer the phone
    The site clearly states if there is there is a technical fault with the product either inside or outside of the 7 Day period that they will pay the carriage - but they have refused to do so in my case.

    Clearly then - should we trust this company?
     
    • Like Like x 2
  3. Luix

    Luix Member

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    I have exactly the same problem, all good while the 7 days money back were on (contacted them and got reply in minutes), but after that no a single reply to my queries/emails. I still have full 9 months of warranty they better comply with it or will report them to trading standars.
     
    Last edited: Feb 27, 2013
  4. jangeisler

    jangeisler Member

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    Location:
    Denmark
    "
    A scratched screen
    Apps that don't work
    Poor battery life
    Slow performance

    "
    Aren't most of those warranty related?........ :)
     

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