bought this off of ebay and have done the factory reset once before when it got stuck at the 3rd boot screen with the flashing android. now i cannot get into the menu for the factory reset option . i have tried for 5 days . searched google clean and find no help. here is the ebay listing 8GB 7" Google Android 4 0 Tablet PC A13 Capacitive Screen Camera Mid WiFi White | eBay with all the specs as i cant tell what brand it is . the computer does not recognize it either . any help would be greatly appreciated . thanks in advance . great site and have had many many hours of fun reading ;P !!!!