Hi; I am really having a tough time for something that should be really simple. I would really be grateful for any advice. When I plug the usb cord into my desktop, I get a popup window asking me if I want to transfer files using windows media player. I sure this is probably a great system for those that like windows media player. All I want it is to see the a500 just like any other portable hard drive or thumb drive. Then tell me where to put my mp3s so that I can play them. I dont want to use cloud or any wireless way to transfer files if I dont have to. I just want something simple like an external device. As it is now, I hit cancel on the "transfer files using windows media player" thing. Then I go to "My Computer" and there is no external device there. Is there a software program that will allow me to view my a500 as an external device? Please dont just send me to the acer site without a link. There site is very difficult to navigate because they dont clearly articulate what there drivers are for. I tryed down loading their USB driver, but it is not clear if it is for the desktop pc or the a500. Also when I started to install the usb driver, it told me I must have windows media 11 installed first. Why do I need windows media 11 if I dont use it? Thanks for any help on this issue.