I have had my A700 about 2 years.When it was new it worked great. About a year in it started to freeze up, mostly in The Facebook app, but sometimes others also. It has slowed down now and sometimes it just sets there for a minute or so before it will load a new page, or video. I like it, especially the screen resolution, for watching TV shows I miss from time to time, and the Kindle reader is great for novels. I'm a user, and have very little knowledge about software, and how to correct problems. Can anyone help?