acer A500 does not charge when switched off

Discussion in 'Acer Iconia Tab A500 Forum' started by shravank30, Apr 18, 2012.

  1. shravank30

    shravank30 Member

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    Location:
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    Tablet / Device:
    Acer A500
    My Acer A500 tablet does not charge when it is switched off

    It charges normally as soon as I switch it on

    It is within warranty

    Should Igive the tablet for servicing or is there any alternative ?

    Thanks for advising
     
  2. juhni

    juhni Member

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    Was looking over a few post the forum about this problem. From what I read this is a rare but known problem when the battery gets low. So go ahead and call Acer support for warranty work.
     
  3. Douvie

    Douvie Senior Member

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    Have you rooted your tablet or is it still stock standard?
     
  4. Icebike

    Icebike Senior Member

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    By OFF, I assume you mean holding the power button down till it asks if it should shutdown?
    If so, then that is by design.

    The tablet should reboot to a charge mode when its plugged in while it is off, but if it was
    already plugged in and you power it off it may not go to charge state.

    The solution, of course, is not to power it off. Just let it sleep, and put it on the charger.
    These devices were intended as "always on" devices. They were not designed to be
    turned off all the time.
     

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