I spent an hour talking with Acer customer support this evening regarding the recording level of the microphone on my Iconia Tab A500. Bottom line is they said it is performing at 100% even though the mic level does not support using Skype or Fring. They stressed repeatedly that it is an entertainment device and not a communications device. They suggested I get one of their Windows tabs instead of Android if I wanted to use communication services. I love the Iconia Tab other than this issue, but guess I will return it to Best Buy and get another brand that is not just an entertainment device.