I recently bought a Craig CLP 281a netbook with ICS, and am quite satisfied with it so far. It does wifi and Skype without hassle, and the factorys apps seem to work properly- with the exception of one I really wanted on a netbook: Smart Office (1.9.2). On launch, this app displays chathu_ac Presents -eandroidmarket.com at the bottom of the screen, above a narrow broken colored strip. After a few moments it reverts to the previous screen. This happens whether online or off, and with or without SD inserted. My gut feel is that the factory firmware load is corrupted, and Craig tech support wants me to do an update using the file(s) from the page linked to their CLP 281a products page. My concerns in doing this are: 1) The Installation Guide links to a Page Not Found page, and I dont know whether unusual procedures may apply to this device / firmware. Craig refers me to instructions for doing a version 2.2 update, which may not be correct in this case. 2) Even if I could correctly perform the update procedure, how do I know that my firmware wouldnt afterward contain the exact same flaw / corruption? With everything else working well, Im hesitant to do anything risky, if I didnt know it would truly fix the problem. Hoping someone out there has some astute comments, as Im holding off loading any more apps that would just get wiped by an update.