Got my Kyros 7015 a couple of days ago. Tablet was working fine. Audio was present when playing videos/tapping screen. Then I completed the update zip on Coby's site without any problems. Proceeded to play a video and didn't have any sound coming out to the built in speaker. Checked and re-checked all the settings any everything is in order. Reset/wiped the machine back to factory default three times.....still no audio. The only way I can hear any audio is by plugging in the ear buds using the side jack. Got a call in to Coby support...waiting to hear back. Anybody else having similar problems?