Authenticating Problem no internet

Discussion in 'Android Tablet Q&A' started by Naynee, May 30, 2013.

  1. Naynee

    Naynee Member

    Joined:
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    Location:
    Puyallup, WA
    Tablet / Device:
    Visual Land Android Prestige 7L 4.1 Jelly Bean
    I am sitting here so frustrated, I could cry (or throw the Android out the window). I have had my tablet for 10 days and was having no problem with it until 2 days ago, when it wouldn't connect to my netgear router. Since then, I cannot get internet anywhere with it. I have been reading all the discussions and forums, tried everything suggested, and still no internet. Now have "authentication problem" message. PLEASE HELP ME!!! I got this tablet for Mother's Day and am deeply saddened by the way it is NOT working.
     
  2. Astrix

    Astrix Super Moderator Staff Member

    Joined:
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    Location:
    Singapore
    Tablet / Device:
    Public Phone
    Welcome to the forum

    1) Forget the newwork at your tab, reboot tab and reboot router.
    Once done re enter the wifi.

    2) Change the channel at your router.

    3) Take look here wifi tips by Leeshor http://www.galaxytabforums.net/forum/showthread.php?p=23240

    Keep us posted

    TapaTalking from Republic™ Of Android
     
  3. Naynee

    Naynee Member

    Joined:
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    Location:
    Puyallup, WA
    Tablet / Device:
    Visual Land Android Prestige 7L 4.1 Jelly Bean
    THank you so much <3 !!! I followed the reboot, then unplugged EVERYTHING and started over. After re entering my password, I got the connection. You are a lifesaver !!!
     
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  4. Astrix

    Astrix Super Moderator Staff Member

    Joined:
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    Location:
    Singapore
    Tablet / Device:
    Public Phone
    Congrats! You got it fix :thumbup: :D

    You're welcome, tnx for your feedback ;)

    TapaTalking from Republic™ Of Android
     

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