Authentication Problem - Cannot connect to wifi

Discussion in 'Android Tablet Q&A' started by alison46465589, Mar 24, 2014.

  1. alison46465589

    alison46465589 Junior Member

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    Hello there ! Recently I have been trying to connect to my wifi with my CNM 7 tablet, however, i keep receiving the message : 'Authentication Problem'.
    I have tried all these solutions :
    Turning tablet on and off
    Turning Router on and off
    Turning WiFi option on tablet on and off
    Resetting the tablet (three times)
    Resetting the router
    Retyping the password numerous times

    None of the above work ! I know that the password for the wifi haven't changed because all my other gadgets can connect to it ! Please help !
    The following link is the tablet that I have !
    CNM 7 INCH TOUCHPAD MULTI TOUCH TABLET 8GB WI FI ANDROID 4.0 - BLACK | eBay
     
  2. leeshor

    leeshor Senior Member

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    Welcome to the forum

    I assume by reseting the router you meant back to factory default? If so I would try going to a public WiFi hot spot and try to connect. Normally I would have said the problem was the type of security in the router but if you did a complete reset you may have a hardware issue with the tablet.
     
    Last edited: Mar 24, 2014
  3. Musing

    Musing Senior Member

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    You indicate all your other gadgets connect to it, maybe you have maxed out the number of gadgets you can connect to the router.
     
  4. alison46465589

    alison46465589 Junior Member

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    Thanks for replying guys !
    I did reset the factory back to factory settings!!

    Before my tablet started to get this problem i was still able to connect to the internet with it ...even with all my other gadgets connecting to it !

    I hope its not a hardware problem xD ! but any other ideas/solutions ?
     
  5. leeshor

    leeshor Senior Member

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    Your options are limited at this point until you try another access point.
     
  6. Musing

    Musing Senior Member

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    This is just a WAG but have you tried the default password for the router at the vendors website to see if it will work?
     

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