Authentication Problem

falgirl

Member
Feb 19, 2014
2
0
Hi all, I'm new here, joined because I bought my husband a Zeepad for Christmas. At first, I had no problem connecting to the internet, managing to download a few apps. He has not used it in a week or so, and when he tried, he couldn't get a connection. Both of us have tried, but we keep getting a "Problem with authentication" message. What can I do to fix this?
 

Spider

Administrator
Staff member
Mar 24, 2011
15,785
1,813
Hi falgirl , welcome to the forum. Nice to have you as a member of Android Tablets. I'm moving your thread to the Android Tablet Q&A section for you, where more people familiar with that tablet are likely to join the discussion and try to help you. Good luck!
 

leeshor

Senior Member
Dec 27, 2011
6,330
1,037
Welcome to the forum falgirl

My first suggestion would be to powerr the router down for a minute. When it is fully powered back up restart the tablet. If that doesn't do it go the the connection in the Wireless settings, tap it, tell it to forget the connection. the search for it and reconnect.
 
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