Bad Screen? Poor video / screen quality

Discussion in 'Sylvania Tablets' started by JPardee, May 15, 2011.

  1. JPardee

    JPardee Member

    Joined:
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    Messages:
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    Location:
    Ohio
    Tablet / Device:
    SYTABEX7
    A little background on this unit.
    Send in my SYTABEX7 and Digital Gadgets replaced it with a SYNET7LP.

    The SYNET7LP ran great, and was brand new when I got it from Digital Gadgets.
    Ran an update for it, through the Settings menu, and somehow the device got bricked.

    Got my second SYNET7LP from Digital Gadgets.
    It was definitely a used device.
    Crumbs in the box, some sort of liquid was spilled or wiped across teh back of the unit.

    The problems I'm having with this unit are:
    - Unable to apply a factory reset, no recovery image found
    (Tried a Terminal to find the HWVR, and its not getting me anywhere)
    - A ton of "Force Close" errors.
    (Happens with Settings menu, Calender, simple and complex things)
    - Getting a purple hue on the screen, and the screen seems to be poor quality.
    Video on my old SYNET7LP had awesome quality, this one almost makes a movie cartoonish, due to its lack of something.

    Not sure what to do with this. Just seems like a piece of crap that someone else sent in, and I got it.
     
    Last edited: May 15, 2011
  2. JPardee

    JPardee Member

    Joined:
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    Location:
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    Tablet / Device:
    SYTABEX7
    Anyone have any suggestions on the screen problem?
    HQ videos on YouTube have a cartoonish effect to them.
     
  3. cfrockit

    cfrockit Senior Member

    Joined:
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    Tablet / Device:
    Sylvania SYNET7LP
    Your description sounds like a "defect in workmanship and materials".

    Can you utilize the 1 year warranty and return again to Digital Gadgets for repair/replacement?

    It seems their email contact dgsupport@digitalgadgets.com is more responsive than phone support lately.

    $SCAN0014.JPG $SCAN0013.JPG
     
    Last edited: May 16, 2011
  4. JPardee

    JPardee Member

    Joined:
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    Location:
    Ohio
    Tablet / Device:
    SYTABEX7
    Thats my last resort, going to send my unit in for the 3rd time.

    May just have to sell it and buy a Galaxy Tab.
     

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