I just received my new Ainol Novo7 Advanced from BESTMID.com yesterday morning. I received quality service from them. They answered my emails within about 24 hours. I ordered the tablet with DHL Express shipping & received my order in 5 working days from the day dHL picked it up. I was actually surprised that I received delivery a day earlier than what DHL gave as their likely delivery dates. The extra cost for DHL Express was well worth it...it really beats the 3-4 weeks parcels normally take to travel from China to the USA. The tablet was exactly what I ordered & I am very pleased with the quality of the device & also with how BESTMID strived to do their best to give me quality of service, as well. I recommend BESTMID to anyone who is looking to buy an Android Tablet.