Hello - new Tabliet A500 about 2 weeks old. Was using it this evening to Google and play some Solitaire, put it down to eat. Picked it up about 1/2 hour later, woke it up, hit Google and the browser opens, says "Loading..." but never gets to the page. Acer Chat says to do a factory reset. Well that's not fun considering all the time and effort that's gone in to getting it set up. Troubleshooting I've done so far (conentrating mostly on Browser): Checked Wi-Fi. Disabled and re-enabled Wi-Fi. Gets connected to the router with no problems. Checked Browser cache/history/data: All erased Power re-cycle: Turned it off and on with varying wait times. Wi-Fi: My two other Android phones and wireless laptop all work fine. Other apps: Working fine. Browser: Force Closed and reopened it. Apps: Only downloaded and installed about 10 apps - all from the Market. E-Mail: Also dead - related to dead connectivity. I'm out of options here. I don't relish the thought of having to re-do the entire setup. What do you experts do with a connectivity issue that basically has a Browser that is dead. Thanks. H Afterthought: And by the way, if a factory reset is all that's left, what about a good backup program (and I don't care if it's free or not) that will give me something akin to an "image" you usually use on a desktop/laptop?