Camera Not Compatible

Discussion in 'Android Tablet Q&A' started by DonSchaeffer, Dec 16, 2013.

  1. DonSchaeffer

    DonSchaeffer Senior Member

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    I wanted to use the Chase Bank app to deposit a check in my bank using my HP Slate 7 tablet. I have the app downloaded. When I went to the "Deposit" option I received the message that my camera was not compatible for the deposit function. Does anyone know why that may be? I have a scan code reader that works fine.
     
  2. leeshor

    leeshor Senior Member

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    I'm just guessing but it probably is a resolution issue. Those apps are more finicky than the commercials would lead to to believe.
     
  3. Musing

    Musing Senior Member

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  4. DonSchaeffer

    DonSchaeffer Senior Member

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    I have the same problem. They told me it would work on a tablet, but it doesn't.
     
  5. leeshor

    leeshor Senior Member

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    If they said a tablet, and didn't say what tablet, they mislead you. It's pretty obvious that there IS a minimum resolution required.
     
  6. edap

    edap Senior Member

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    The App itself should inform the user of the minimum camera resolution required.
     

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