Cannot authorize my A500 with Adobe ID

Discussion in 'Acer Iconia Tab A500 Forum' started by gonnells, May 30, 2011.

  1. gonnells

    gonnells Member

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    Hi all
    when I first bought the device I successfully managed to authorize the device with Adobe ID in order to be able to read ebooks.
    Then last week I upgraded the firmware an now when I try to use Lumiread I'm asked to authorize the device again. I type my Adobe ID and I get "Unknown Error", details "E_AUTH_BAD_DEVICE_KEY".

    Can anyone give me a hint please?

    Thanks
    Stefano
     
  2. uplade3

    uplade3 Super Moderator Staff Member

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    It could be the update interfering with the authentication process. In other words, the update screwed it up. Do you REALLY need the update? If not, I would downgrade and then reauthenticate.
     
  3. adrianbau

    adrianbau Member

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    Last edited: Jul 30, 2011

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