I have tried to do a update now for the past sev days. It does the download/load/reboot. Still shows 2.01 and shows the an upgrade is still available. tried with and without the sd card inserted. I also tried to do a factory reset/restore but getting the message "No recovery image is found, try recover from SD" I called CS but they just took my name/number/email address and told someone wouild call me......Help!