can't do firm ware update

juanitha

Member
Mar 1, 2011
1
0
i've just gotten the new pandigital ereader and everytime i do the firmware update nothing changes. I am also unable to play videos or download apps.P\
please HELP ME
 

jcmors

Member
Mar 5, 2011
2
0
Unsure if this is a similar problem to what I have had however... I received my novel (Black model) for Christmas and updated to the latest firmware at the time (it was a November update) the update worrked fine the first time. When attempting to upgrade to the latest firmware from feb 15th from the Novel site it would flash the beginning of the update process briefly but nothing would happen. I had to rename the polaris file (this winds up in the main directory on your device, visible when you connect to your laptop/computer) to read S64N_SLST_KOBO_BB_20101104 I found this information on another web site I can't recall at the moment as I had done searches in so many places trying to make it work.

Try this and then go through the power/volume up update process and see if that helps.
 
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