I received my IdolPad plus yesterday. I plugged it in and tried to start it. I couldn't get it to fire up. I googled a few things and tried the reset button. Still no go. I can start it by pressing power and home then releasing the power button but as soon as I take my finger off the home button everything goes black. Sometimes I can fire it up pressing the power button and the volume - button but as soon as I take my finger off the volume it goes dark. I tried power and menu with a blank SD and the little andoid tries to update then dies. I have gotten it to keep running a couple of times when both buttons are released but it randomly turns off in a few seconds. I was able to keep it running long enough to restore to factor reset but it didn't help. Any help would be appreciated. I emailed tech support so if I get an answer I will post it.