can't get on the web.

Discussion in 'Android Tablet Q&A' started by leiutenant, Dec 30, 2011.

  1. leiutenant

    leiutenant Member

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    Tablet / Device:
    galaxy tab sgh-t849
    :mad:!! I bought a galaxy tab from T-mobile last year. Wanted to switch sevice to att. I got the unlock code from t-mobile so i would be able to switch carriers. Now that the tab is unlocked and the new sim card is activated through att I cannot access the internet at all without using wi-fi. I bought a data plan from att and they aswell as samsung did trouble shooting yesterday and it still won't connect. Does anyone have any suggestions on how to get the internet working? HELP!!!!
     
  2. pbrauer

    pbrauer Administrator Staff Member

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    Hate to say it, but that sounds to me like something you will need to contact AT&T about, sounds like a provisioning or activation issue.
     
  3. jseah

    jseah Member

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    Call AT&T tech support. They'll need to walk you through making changes to your tablet's data connection settings to point to AT&T rather than T-Mobile.
     

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