I am trying to get my new Velocity Cruz T103 to work. It will not upgrade and I cannot download the Nook or Kindel app. Half the time when I try to turn ti on it will not unlock. When it doed turn on, I can get on the net but I can not register the Boyers e-reader. Also I can not get the clock and time to change. Can anyone help? I am about ready to return it adf get something different.