I recently bought this item and am having problems with updating it. It's very frustrating as I've done everything that the booklet says yet when I get to the part of selecting the location (Cesktop\RK2818 Android Upgrade Tool_v1.23\Driver\281xDriver\x86\win7) it tells me that there has been an error and that the driver is not intended for this platform. I'm currently running windows 7 so I'm at a bit of a loss. Also, I can't seem to figure out how to open the camera function on this device either! I've followed the instructions and can't find anything on there for the camera. Other issues include not being able to see anyone photos on facebook, was hoping the update would fix that problem. Thanks in advance for any help!