Hello everyone. This is my first post here, just wanted to provide information in case anyone else experiences the problems with this tablet that I have faced. My tablet was, unfortunately, defective. The touch screen registered random inputs, which was confirmed using a multitouch application. Acer recommended doing a hardware reset, suggesting it might be due to static buildup on the tablet. This failed to work, and the tablet remained virtually useless. It turned out to be a defective hardware problem, requiring shipment to Acer. Luckily, I was, of course, under warranty. Shipping was free of charge via FedEx. I sent the tablet off today; I look forward to getting a functional one back; I will try to remember to post an update once I receive the unit. Thanks, can't wait to be able to use the tablet, and see why everyone here likes it so much.