Error Message: Unfortunately, Exchange Services Has Stopped

Discussion in 'Acer Iconia A1' started by ksloh4ever, Aug 6, 2014.

  1. ksloh4ever

    ksloh4ever Member

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    Hi,

    I need help on this. After I installed Microsoft Exchange ActiveSync on my Iconia A1-810 tablet, I received the error message below every 3 minutes while reading my Exchange email.

    Error message: Unfortunately, Exchange Services has stopped.

    Below is my tablet specifications.

    Acer Model: A-1 810 (Acer Iconia A1-810 Tablet)
    Android OS: 4.2.2
    Kernel version: 3.4.5

    I searched some suggestions below from other forums and tried but doesn't resolve this issue. I have tried:

    1) In Application Manager - clear data & clear cache for Email & Exchange Services
    2) Turn off sync calendar and sync contacts in email account setting
    3) Set sync schedule to Manual in Sync settings for email account
    4) Remove Microsoft Exchange ActiveSync email account and add back again

    Please help, thanks!

    cheers,
    KS
     
  2. leeshor

    leeshor Senior Member

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    Welcome to the forum

    One of the requirements to make it work correctly is that you have password security enabled. I suppose you have done that?
     
  3. ksloh4ever

    ksloh4ever Member

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    Thank you for the fast reply, leeshor. Do you mind to explain more how to enable password security?
     
  4. leeshor

    leeshor Senior Member

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    Go to settings - security - screen lock. I think your connector will only work if it's a password, nit a PIN.
     

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