I received a 7033 for my birthday the other day. Well yesterday I installed the external SD card and it's not mounting. Also, if I click on the settings/storage it states that "settings has failed". It does this rather the sd card is in it or not. I have tried a reset using the reset button on the back, and I have also tried the factory reset in the settings. Anyone have any clues as to what I need to do to get this thing to work? All I want is to be able to load the kindle app and my books on it.