External SD Card on the Kyros 7033 Not Mounting

Discussion in 'Coby Generation 3 Technical' started by thumper_65590, Dec 15, 2012.

  1. thumper_65590

    thumper_65590 Member

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    I received a 7033 for my birthday the other day. Well yesterday I installed the external SD card and it's not mounting. Also, if I click on the settings/storage it states that "settings has failed". It does this rather the sd card is in it or not. I have tried a reset using the reset button on the back, and I have also tried the factory reset in the settings. Anyone have any clues as to what I need to do to get this thing to work? All I want is to be able to load the kindle app and my books on it.
     
  2. Traveller

    Traveller Super Moderator Staff Member

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    Did you format the MicroSD card? It should be formatted in FAT32, as Android cannot see NTFS.
     
  3. cali

    cali Super Moderator Staff Member

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    Welcome to the site. Hope you get this worked out soon.
     
  4. thumper_65590

    thumper_65590 Member

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    Yes, I formatted the SD with fat32, and even checked it in another tablet. the card works fine in the other tablet, as well as any other device i put it in. I also noticed that the tablet will read if the card is removed, its just not mounting the card.
     
  5. Traveller

    Traveller Super Moderator Staff Member

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    Did you try a different card to see if you encounter the same problem? It's possible you have a hardware issue with the card slot.
     

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