Fingerprint mismatch

Discussion in 'Pandigital Novel' started by dufourg, Feb 21, 2011.

  1. dufourg

    dufourg Member

    Feb 21, 2011
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    Hi, I have a bit of a problem with my Pandigital. I'm trying to download eBooks from my local library and I need to use a program called Adobe Digital Editions to get them on. I downloaded my eBook (.epub) to this program and I transferred it successfully to the Pandigital, but when I open the book it says "Error: Fingerprint mismatch can not open the file". It has nothing to do with the library side of things as I have two friends with them who can do this process easily - there must be something with my device that I'm missing.

    I've already tried downloading other books. I've also deleted that folder .adobe digital editions and restarted the process. I've also made sure the timezone was correct.

    Any ideas on what might cause this?


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