Flashing Problem. Need help!!!

Hi there. I got my zt-180 epad tablet today and I tried flashing it to the 1030 firmware and go through the process with burntool and the image files and whatnot. The problem is that when I click start in Burntool, my tablet says "enter downloading" or "enter communication" and gets stuck on it. The program says 100% but I know its not completely sucessful because it didn't go through the multiple times. Please let me know what I can do. I'm stuck and dont know what to do!!! Also, since I opened the box the wifi never worked. The ethernet does and I can get on that way but the wifi says its on but I can't connect to any networks let alone find any "within range". (I have a droid phone so i know how it should work). It says theres no service and has the "0 bars" icon. Any help will be greatly appreciated. Thanks!

 

Best to contact your reseller, seems your device's wlan is broken (or simply incompatible with your AP's security, happens also) plus I have a pad that always says having no bars while it just works.