Frozen browser

[Cherie05]

Hi my name is cherie05I have an Android tablet and every time I go to browser and I go to bookmarks it's frozen then after a few seconds it says browser stopped. What can I do to fix this problem and not lose my bookmarks please help me so I don't lose anything








Thank-you

 

[leeshor]

Welcome to the forum

You didn't mention what browser so I assume it's the "blue globe"? Go to the app manager, scroll to all apps and find that "Browser". Tell it to clear the cache, force stop then reboot. That should leave the bookmarks alone.