Galaxy Tab Pro 10.1: Computer Not Recognizing

Discussion in 'Samsung Galaxy Tab Pro 10.1' started by JustAsIAm, Jan 21, 2015.

  1. Jan 21, 2015 #1
    JustAsIAm

    JustAsIAm Member

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    Tablet / Device:
    Motorola Xoom Tablet
    I have a Samsung Galaxy Tab Pro (SM-520). It has been working perfectly.

    Now, all of a sudden, when I plug in the usb cable, it does not show up in the "My Computer" section of my Windows 7 system. It gives the familiar "ding" sound when I plug it in, and it charges using the same cable, but now I cannot drag files across to it anymore.

    Ideas?
     
  2. Jun 24, 2015 #2
    grizcoach

    grizcoach Senior Member

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    If you have Kies and Android File transfer both installed, they can conflict. I just forget which is better to use
     
  3. Jun 25, 2015 #3
    TinderboxUK

    TinderboxUK Senior Member

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    In Kies menu drop-down there should be an option to re-install the drivers, also make sure your tab is in mtp mode.

    John.
     

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