Generic Tablet Crashed

[DarcyFL13]

The second time I turned on my new tablet (generic android MODE: Q8(A-1)), it will only boot to the "android" page and will not go past. I contacted the seller and all they would do is send me what they called a 'refresh' file. They would not tell me how to load it when I can't do anything with the tablet. Can anyone help?! This was supposed to be a Christmas present for my daughter. Thank you!

More info if it helps: It is an Allwinner Model Q27B, CPU Model A13, CPU Type Cortex Q8, OS Android 4.0.4..

I'm so frustrated I could scream! The vendor that sold it to me is no help at all! Any help is greatly appreciated!

 

[leeshor]

Welcome to the forum

That's a tough call with a generic tablet but if it has a microSD card slow you can try putting the refresh file in the root of the card and restarting the tablet.

 

[vampirefo.]

You didn't post enough info about the tablet, never heard of an a1 so most likely a10 or a13 allwinner, if so most likely it's a livesuit image.
If that is the case a google search will have many tutorials on installing livesuit images.

Sent from my SPH-D710 using Android Phone

 

[DarcyFL13]

It is an Allwinner Model Q27B, CPU Model A13, CPU Type Cortex Q8, OS Android 4.0.4

 

[DarcyFL13]

It is an Allwinner Model Q27B, CPU Model A13, CPU Type Cortex Q8, OS Android 4.0.4

I tried what you told me and it did not work. I can't even figure out how to factory reset. I've tried Power and Vol up, Power and Vol Down and Power and both Vol up and down and it does not have a reset button that I can find.