I think it's a neat device, especially if the company fixes everything they promised to fix in the supposed Thursday update. The touchscreen isn't great but I have nice hard acrylic nails which I consider "tools" and they make a great stylus, hehe. What's strange is that the first thing I did with the device was download and install the Kindle app. I was even able to sync my books and read on it all evening. The next day when I decided to (try to) do a reset / clear data, it deleted the kindle app of course. Once I realized I'd have to wait until Thursday to clear data and return/exchange the device, I figured I'd reinstall the kindle app so I could read on it. Well NOW I can no longer download apps from the app store which is one of the major complaints about the device. How strange I was able to do that before but not now. I hope the patch comes out Thursday and fixes all they said it would. Because while it's not a fantastic device, it's a neato fun device for the money.