Gentouch not turning on

Discussion in 'Augen Gentouch' started by smallville2013, Dec 11, 2011.

  1. smallville2013

    smallville2013 Member

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    I just charged the Gentouch overnite and now when i press the power button nothing happens. The indicator light is dim red with the charger out and bright red plugged in. Any suggestions would be helpful, thanks
     
  2. youkiddin

    youkiddin Member

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    try the reset buttton on the back yet?
     
  3. smallville2013

    smallville2013 Member

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    tried the reset, nothing happened
     
  4. pharoah

    pharoah Member

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    could be the battery is going.how long have you had your gentouch?
     
  5. smallville2013

    smallville2013 Member

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    i bought it used a few weeks ago, it was working fine then this. I'm waiting for the battery to completely die maybe it will reset then, its been a week and the light is still on, tho its getting dimmer everyday.
     
  6. youkiddin

    youkiddin Member

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    i have no red light on when on battery power and red with power plugged in, prehaps your screen crapped out
     
  7. smallville2013

    smallville2013 Member

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    i hope not, is there any way to tell?
     
  8. youkiddin

    youkiddin Member

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    don't know how you could check it without taking it apart,probably don't want to go there. don't know why you have a red light showing when it's off, mine does'nt light unless the device is on no red light when off or when in hibernate. something must be going on with your power on the board, is this a first gen or second generation augen {mine is 1st}
     
  9. smallville2013

    smallville2013 Member

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    Its a 1st gen. I have nuthin to lose by taking it apart, any pointers?
     
  10. youkiddin

    youkiddin Member

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  11. HitmanJ13

    HitmanJ13 Member

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    I am really new to this. I am having the same problem and I can not get my gentouch78 to load the home scree. I am stuck with the all black screen with the little green glowing thing in the upper left hand corner. What can I do to get this running and where can I find the proper programs to install updates for my tablet to work with ease?
     

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