Get a New Nook Color Stock Charge Cable Free

Discussion in 'Nook' started by kashif977, Jun 1, 2011.

  1. kashif977

    kashif977 Junior Member

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    From xda

    Get a new Nook Color Stock Charge Cable Free - xda-developers

    I called them and my free cable and charger are on their way home :)
     
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  2. RaVenJ

    RaVenJ Junior Member

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    ... and when it gets there, there will be a note in the package asking you to return the old one. I did this a couple months ago. Now I need to do it again, cuz the crap cables have failed again.
     
    Last edited: Jun 2, 2011
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  3. kashif977

    kashif977 Junior Member

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    They did not ask me to send back my original stuff once I get the new.
     
  4. smilnjack27

    smilnjack27 Junior Member

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    I contacted my local Barnes and Noble and the Nook Rep told me that they (at the store) won't replace a broken cable since it's listed as an accessory..which I find funny since with out this cable and plug your Nook can't be charged it's a very necessary piece of equipment. Anyway getting off topic they won't do anything in store. So I'm gonna try the number that was listed at the thread start. Thanks
     
  5. idontknow

    idontknow Alternate ATF App Tester

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    Too late for me, I had to replace mine a couple of months ago and I paid for it.
    gg
     
  6. RaVenJ

    RaVenJ Junior Member

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    You're right, they didn't ask you on the phone. But when it gets there, there will be a note telling you to return the old charger and cable.
     
  7. gsutton

    gsutton Junior Member

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    The first time BN replaced my cable (large USB connector cracked), instructions about returning the old cable (pre-paid envelope included) were in the package, and they also sent a replacement charger. Two months later, I had to replace the replacement cable (bent/damaged small USB connector) and all they sent was the cable. Guess it all depends on the service rep at the time.
     
  8. Spider

    Spider Administrator Staff Member

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    The bad news: You can add me to the list of people with a broken cable. :( About 15 minutes ago, I picked up my Nook with the cable attached and charging, and the plastic on the Nook end just shattered. Apparently the weight of it's own cable was too much for it to handle. The light is now exposed, but it still charges.
    The good news: I've already called B&N and they're sending a new one. :) I was surprised they're open on Saturdays. As part of the verification, I was asked for the last 4 digits of the CC I registered with. When I responded, "You're not going to charge me for this are you?", the reply was "Of course not.". 3 to 5 days and I should have it.

    Maybe we can start a "Broken Cable Group". :)
     
    Last edited: Jun 11, 2011
  9. Spider

    Spider Administrator Staff Member

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    The new cord arrived yesterday. Just a cord, no charger. No charge.
     
  10. 1hen2ducks

    1hen2ducks Senior Member

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    Got my new charger and cable with no mention of returning the old one and no note asking for the old one either. Free Free Free I didn't need my serial number either; my phone number was all they required.
     
  11. RaVenJ

    RaVenJ Junior Member

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    Interesting.. Maybe they gave up on people returning the old ones?
     
  12. RaVenJ

    RaVenJ Junior Member

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    I called about a replacement and they were far less defensive about it this time around. It's like they've given up the fight for their product and they're admitting it's a crap cable.
     
  13. armyjeffries

    armyjeffries Junior Member

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    none, here to figure that out!
    Mine broke a long time ago, but it still charges. The plastic end broke, and the small usb ends flops around, but still works so i havent bothered with it. May just have to get my new free one now!
     
  14. yoink21

    yoink21 Junior Member

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    When you guys got your replacements, did you get the charger and the cable, or just the nook usb cable? If you did get the charger and cable, did you specifically ask for that, or did they just send a whole kit?

    My usb broke, but i lost the wall charger part a while ago and have been charging via my computer. Would love to get the wall charger again without having to buy one :)
     
  15. MISRy

    MISRy Junior Member

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    @yoink, he asked me if I needed the brick, (No), I have to assume he won't send one but he was careful to make sure that wasn't what I needed. Phrase you warranty request appropriately.

    A bit of trivia for those with CM7. Your serial number, of course they will ask, is inside the door/flap for your external memory. (Just posting because I needed it.)
     

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