Google Accounts and Updating Apps in the Market

Discussion in 'Android Tablet Q&A' started by Splinky19, Feb 19, 2012.

  1. Splinky19

    Splinky19 Member

    Joined:
    Feb 19, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    60
    Location:
    Toronto
    Tablet / Device:
    Samsung Galaxy Tab 10.1
    Hi,

    This is my first post, and it will be a long one. I'm fairly certain this issue hasn't already been addressed, as it seems pretty specific.

    The problem is with my Google account syncing to my tablet. A long time ago, I made a Google account through Youtube, with no Gmail address - I used my Hotmail address at the time. When I got a Samsung Galaxy Tab 10.1 for Christmas this year, I started it up and it prompted me to make a Google account. Not understanding that Google account and Youtube were the same thing, I made another account, with a Gmail address.

    I realized eventually (1 month later) that, now, to check my Gmail, I had to log out of my old Google account (which I used for Youtube) and log into my new one. Essentially, I had two Google accounts. To consolidate this, I added a Gmail address to my first Google account, deleted the new Goggle account from my tablet, and synced up my old Google account with the new Gmail address to my tablet.

    My problem is this: since I deleted my new Google account from my tablet sync, when I go into the Android Marketplace and look under "My Apps", the Market doesn't register that I have any of my apps installed or downloaded anymore. I can't update any of them, because apparently I don't have them installed. All of them still work fine, I just can't update them.

    To try and fix the problem, I re-added and synced my new Google account back up to my tablet, but it appears to have deleted the old information.

    How do I fix this? How do I make my tablet realize that I have all of these applications installed so I can update them?

    I realize this is a complicated problem, and I can post it somewhere else if this is the wrong place.

    Thanks for any help,

    Carly
     
  2. pbrauer

    pbrauer Administrator Staff Member

    Joined:
    Sep 24, 2010
    Messages:
    3,649
    Likes Received:
    561
    Trophy Points:
    312
    Location:
    Edina, MN USA
    Tablet / Device:
    HTC Thunderbolt, ViewSonic GTab, Huawei S7, Gentouch 78
    just uninstalling the apps does not delete all of the details in your device. Go to Settings->apps and from there you should see that you can Clear Data and Clear Cache and then uninstall your apps. Try doing this first. It should remove all of the previously associated information.
     

Share This Page