It just goes to show that no matter how careful a company is in testing, sometimes the possibility exists that something will slip through the cracks. Apparently, the new Android 4.3 has a problem with Netflix on Android devices. If you let your device go to sleep after opening Netflix (whether a video is playing or not), it will enter into a "sleep of death" mode. The only way to awaken it is to hold down the power button until it reboots. Luckily the issue cropped up quickly enough that Google and Netflix caught wind of it and already have "Top Men" working on it. That was literally the words they used in their tech support response. Let's just cross our fingers that the problem doesn't end up collecting dust on a shelf in a massive warehouse next to the lost "Ark of the Covenant."