Hi When I click the play store icon nothing happens. I then get a message saying "unfortunately google play store has stopped". I've looked up and tried several tips and none of them have worked. I cleared the cache/data.Tried uninstalling updates (think that made it worse)! Download/download manager are both enabled. I've removed and readded my google account. I dont have the option of unistalling and reinstalling. I dont want to do a factory reset as i will lose my game data. Does anyone else have any ideas I could try?