Great Grandmother needs help with a Xoom I messed up PLEASE

Discussion in 'Motorola Tablets' started by ringdi, Jun 13, 2012.

  1. ringdi

    ringdi Member

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    I am a Great grandmother and my grandkids got me a xoom 3/g 4/g to look at their pictures but my sd card would not work and I saw you rooting guide and I wanted to try. My grandkids told me not to do it but I did it and now my xoom will not boot past the first logo. I need help real bad. They told me they could not fix it if i messed it up. Please how do I tell them after all the money they spent. I never got a gift like this before. PLease please help me fix it. talk to me a ringingdi@gmail.com or even call me if you cand help me please please I just cant tell them what I did
     
  2. Spider

    Spider Administrator Staff Member

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    Hi ringdi, welcome to the forum. I'm moving your thread to the Motorola Tablets section for you, where more people with that tablet are likely to join the discussion and try to help you. Good luck!
     
  3. ttweed

    ttweed Member

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    Have you tried a factory reset? The method is covered on the Motorola Xoom support site here:
    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/60609/p/7901,7906

    HTH,
    TT
     
  4. Astrix

    Astrix Super Moderator Staff Member

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    Hello Grandma...First of all dont panic.

    As above member said...flash back via SBF/RSD. Take a look here.

    How to install the essential files needed to flash back to an original stock ROM SBF.
    This is necessary when you get stuck in the proverbial "bootloop".

    Step is similar to this tutorial :


    Part II:
    http://www.youtube.com/watch?v=KA67WaBfGWQ&feature=player_detailpage#t=14 s


    Flashing the SBF:


    How to flash the SBF: here

    That link will link it back to Xoomforum: "Thanks to Steady Hawkin over at the Xoom forums for this on"
    Download SBF: http://sbf.droid-developers.org/everest/list.php

    Flashing the SBF:


    • Run RSD Lite as Admin
    • Power off your Xoom, press volume up and power at the same time until the device starts. It should boot with "Starting RSD protocol support 3"
    • Connect your supplied USB cable (I say supplied because 3rd party cables can cause issues)
    • Browse to the SBF file you extracted in the filename box (use the ... button to select)
    • Click on Port 1 and select Show Device. If it looks similar to the below image (Device and File Properties are both populated) you are all set
    • Click Run
    [​IMG]
     
    Last edited by a moderator: Jul 29, 2014
  5. Astrix

    Astrix Super Moderator Staff Member

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    HOW TO ROOT, FLASHING AND RETURN TO STOCK:

    Use this guide: http://www.xoomforums.com/forum/showthread.php?p=192326

    Hope it help and keep us update.

    PS: PM me If you need more assistance cause I not always in here.

    @Mod/Admin and Spider: If the link not permitted. Apologise in advance and delete it if necessary...thanks.
     
    Last edited: Jun 15, 2012
  6. Spider

    Spider Administrator Staff Member

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    @Astrix: Under the circumstances, it's not a problem.:eek:
     

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