I spent a lot of time looking up a cheap Android tablet and settled on Ebellking because of a special offer. I ordered a Ployer Momo8 Speed last Saturday with an additional leather case for it. A day later I got an email telling me it had been dispatched. It was only then that I found this site and read the comments, both for and against. Last night, I emailed for a tracking number and in reply got a response from 'Cathy' that Ebellking was having trouble sourcing a leather case and that neither item had been dispatched. I emailed back saying to forget about the case, refund my money for it and just send the tablet, and also to send me a tracking number once the tablet had been dispatched. That was at around 10am here in Britain, so towards the end of the afternoon in Shenzen, so although I haven't yet had a reply, I am giving them a little leeway and shall only pursue this if I haven't had a reply by tomorrow. (I'll just open a Paypal dispute for a refund and if they claim it has already been sent, they should be able to supply a tracking number. If not, then it hasn't been sent and I shan't be obliged to return anything.)
I suspect that like many online store, Ebellking are middlemen: they don't hold stock and simply source what is needed when it is ordered. And there's nothing wrong with that, it's just another way of doing business, and if the goods are good and the price is right, no one will complain. Someone else pointed out, rightly, that Ebellking can't be blamed for faulty goods per se, unless, of course, there is is some kind of black market is 'seconds' and that is what they send out. But that is totally hypothetical and, in my view, highly unlikely. After all the manufacturers won't like it as it can damage their reputation and thus business.
What does leave a rather bad taste in my mouth is sending me an email informing me that the goods had been dispatched when this was obviously completely untrue. Why do that? I suppose it is standard for them to keep the punter satisfied. After all, if something doesn't arrive within six days and takes two weeks to get to the UK from China, who is to know where the delay was and who was responsible for it? That's where tracking numbers help.
As of the time of writing the jury is out as far as I am concerned. But I would always err caution in these matters, either way: don't get upset to quickly but also bear in mind that you are dealing with a company quite literally on the other side of the world. I looked at the Trustpilot website and there are five glowing recommendations, so all might not be as grim as some here make out.
I suspect that like many online store, Ebellking are middlemen: they don't hold stock and simply source what is needed when it is ordered. And there's nothing wrong with that, it's just another way of doing business, and if the goods are good and the price is right, no one will complain. Someone else pointed out, rightly, that Ebellking can't be blamed for faulty goods per se, unless, of course, there is is some kind of black market is 'seconds' and that is what they send out. But that is totally hypothetical and, in my view, highly unlikely. After all the manufacturers won't like it as it can damage their reputation and thus business.
What does leave a rather bad taste in my mouth is sending me an email informing me that the goods had been dispatched when this was obviously completely untrue. Why do that? I suppose it is standard for them to keep the punter satisfied. After all, if something doesn't arrive within six days and takes two weeks to get to the UK from China, who is to know where the delay was and who was responsible for it? That's where tracking numbers help.
As of the time of writing the jury is out as far as I am concerned. But I would always err caution in these matters, either way: don't get upset to quickly but also bear in mind that you are dealing with a company quite literally on the other side of the world. I looked at the Trustpilot website and there are five glowing recommendations, so all might not be as grim as some here make out.
it is running great, it even withstands our 6yr old grandson using it! It is well loved and used 
