Hello from Montreal - Need Help with Hipstreet Flare 2

Discussion in 'New Member Introduction & Forum Website Assistance' started by Jelika, Feb 2, 2014.

  1. Jelika

    Jelika Member

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    Location:
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    Tablet / Device:
    Hipstreet Flare 2
    Hi everyone,

    I saw a mention of you guys on youtube and thought I would give it a try since I can't reach the manufacturer until tomorrow.

    I bought a Hipstreet Flare 2 tablet for my daugther at Christmas.
    This morning, it won't boot up. It gets stuck at the welcome screen (Hipstreet Flare 2 logo) and won't go any further.

    We tried shutting it down and starting it up again a few times, nothing. It worked great until last night. Any tips on what I should do?

    P.S. couldn't find the right section to post it in (sorry about that).
     
  2. Spider

    Spider Administrator Staff Member

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    NOOK Tablet Stock NOOKcolor Rooted/Flashed Nexus 7 (2013) 32GB Stock
    Hi Jelika,

    Congratulations on your new Hipstreet tablet and welcome to the forum.

    A factory reset usually corrects the sort of problem you're having. While you're waiting to call the manufacturer, you might try some of the methods for resetting you'll find here to see if any of them work for your tablet http://www.androidtablets.net/forum/android-tablet-q/62022-how-do-i-factory-reset-my-tablet.html.

    Unfortunately, there isn't a forum specifically for your tablet. If/when you have any problems or questions, the Android Tablet Q&A section would be the place to go. Just click that link and you'll be there.

    Enjoy that tablet and the forum!
     
  3. Jelika

    Jelika Member

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    Thanks for being so quick answering. I will pass on the info to my daughter. Do you know if it's possible to do a data backup in safe prior to doing a factory reset? It would be a shame to loose all the info if there is a way to save it.
     
  4. Spider

    Spider Administrator Staff Member

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    Unfortunately, if you can't boot the tablet, none of the apps people use to do backups are available to you. Any apps or books she downloaded can be installed again at no extra charge, but the data for them would be lost. You could try connecting the tablet to a PC and accessing it as if it were a storage device, but even that probably wouldn't work if the tablet won't boot.
     
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  5. cali

    cali Super Moderator Staff Member

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    Welcome to the site. Hope you've got the tab working now.
     

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