I'm sorry to make a new thread, but i searched some old ones, and tech support was no help. My computer won't recognize the cruz, so i can't add music and books. my computer doesn't have an sd reader, so i cant do it that way. i did the firmware update, and "the ADB USB Driver for Cruz ADB support", but nothing helped. When I plug it into the computer "Android Composite ADB Interface" comes up under the device drivers..i try to go to my computer to see if i can open it that way, but nothing. Any suggestions? I really am lost!