Hi. Looking for assistance Hannspree tablet.

Discussion in 'Android Tablet Q&A' started by keitht53, Jul 20, 2014.

  1. keitht53

    keitht53 Junior Member

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    I've only been using a tablet for a few months and until now had no problems. Yesterday an automatic update of the operating system download and now most, but not all, of the apps I had previously downloaded have disappeared. When I try to download them again I get an error message "Unknown error 24".

    Any ideas of how to overcome the problem would obviously be appreciated.
     
  2. leeshor

    leeshor Senior Member

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  3. Spider

    Spider Administrator Staff Member

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    Hi Keith, congratulations on your Hannspree tablet and welcome to the forum. Nice to have you as a member of Android Tablets. Try turning the tablet completely off for a minute or so and then turn it back on. In case that doesn't help, I'm moving your thread to the Android Tablet Q&A section for you. More people familiar with that tablet are likely to join the discussion there, and try to help you. Good luck!
     
  4. keitht53

    keitht53 Junior Member

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    Thanks for the help. I couldn't access any apps in the end. I've done a factory reset and will now go about re-installing apps. Thankfully every I have (with one exception is a freebie). It's still a damn nuisance. Thankfully it happened after my recent holiday and not during it.
     
  5. Spider

    Spider Administrator Staff Member

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    You should be able to re-install the paid app without having to pay for it again.:eek:
     

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