HIPSTREET FLARE ... setting up EMAIL " HELP "

Discussion in 'Android Tablet Q&A' started by jansenga, Apr 27, 2014.

  1. jansenga

    jansenga Junior Member

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    I have read the manual and I have watched numerous videos but I cannot seem to get the email set up on my husbands new tablet. The videos show a step that doesn't appear on the tablet as I follow along, in the end I always get a message "couldn't open connection to server" I hope someone can help me. :confused:
     
  2. leeshor

    leeshor Senior Member

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    Welcome to the forum

    Lots of info missing from your post or I could have provided a link. Whatever or whomever your provider is for your mail and depending on if you want to set up POP or IMAP mail do a Google search using the following words - POP (or IMAP) settings (your mail provider's name) android. Ignore the ( and ) that was for clarification purposes.
     
  3. Musing

    Musing Senior Member

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    Instructions are here: Videos
     
  4. jansenga

    jansenga Junior Member

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    thanks ... I have watched the videos (from different sites as well as the one you recommended) and I follow the steps but they show a screen that does not appear when I do as instructed ???
     
  5. jansenga

    jansenga Junior Member

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    So sorry (newbie and nervous) our service provider is TELUS ... I should mention I have tried the option MANUAL SET UP and entered the information I have regarding incoming and outgoing POP etc and I am still hitting a brick wall. As I mentioned when I follow the video it shows a screen that does not appear on my tablet as I go thru the steps :(
     
  6. leeshor

    leeshor Senior Member

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    The videos I've seen don't cover all the possible configurations used by all the mail servers. Do a search using either "POP" or "IMAP" and the words settings Android and the name of your mail service. Don't use the quotes.
     
    Last edited: Apr 29, 2014
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  7. jansenga

    jansenga Junior Member

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    woo hoo thank you, I took your advice and googled POP, narrowed it down to my server and went from there, two minutes later it was done. Thanks again :D
     
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  8. leeshor

    leeshor Senior Member

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    Love it when a plan comes together. Good deal.
     
  9. Musing

    Musing Senior Member

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    Thank you Jansenga, for letting us know that leeshor's recommendation worked. :)
     

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